Welcome to CyberEd Online! Home Login-out Help Support About Us
Biology
Chemistry
Earth & Space
Life Science
Physical Science
 

Support

Please refer to the links below before contacting our technical support staff. If an issue cannot be resolved through the guides below, please email technical support at support@cybered.net

CyberEd® Biology & Chemistry Online:

In order to experience CyberEd Biology & Chemistry Online programs, the Authorware Web Player must be installed on your computer workstation.  You will be prompted to download the player if it is not already resident on your computer.  Depending upon your internet connection, this application can take anywhere from one to 30 minutes (28-56k) to download.


• Authorware Player

• System Requirerments

• Firewall

• Cookies


CyberEd® Life Science, Physical Science & Earth Science Online:

• Flash Web Player

• System Requirements


 

CyberEd® Biology & Chemistry Online FAQs:

• Download the Authorware Web Player

If you are experiencing difficulty downloading the Authorware Web Player, it may be due to slow internet connection (i.e., dial-up modem). 


• System Requirements


Internet Connection:


• 56K modem; DSL or similar recommended

Windows:

• Browser: Internet Explorer 6.0+ or 5.0/5.5 w/ service pack 2 or Netscape 6.2.2
• Plugins: Authorware Web Player 6.0 Browser Plug-in
• Monitor/Graphics: Monitor resolution 800x600 and thousands of colors
• Audio: Speakers or headphones

Windows 95/98:

• Processor: Pentium 266Mhz+
• RAM: 64 MB min; 128 MB recommended
• Audio: Microsoft compatible audio

Windows NT/ME/XP/
2000 2nd Edition:

• Processor: Pentium 450Mhz+
• RAM: 128 MB min; 256 MB recommended
• Audio: Microsoft compatible audio

Macintosh:

• Internet Connection: 56K modem; DSL or similar recommended
• Browser: Netscape Navigator 6.2.2
• Plug ins: Authorware Web Player 6.0 Browser Plug-in
• Monitor/Graphics: Monitor resolution 800x600 and thousands of colors
• Audio: Speakers or headphones

MAC OS 9.0 - 9.2.1:

• Processor: G3 or G4
• RAM: 128 MB min; 256 MB recommended
• Virtual Memory : at least 128 MB

 

• Cookies


CyberEd ® Online requires the use of cookies in order to maintain a Log-In session for each user. This is necessary in order to ensure that each subscriber is guaranteed access based on their license contract.

CyberEd, Inc. is sensitive to your right to privacy and would like to ensure you that our cookies are non-persistent. A non-persistent cookie is a temporary file and is immediately removed from your system's hard drive upon user log-out or when the session is ended.

CyberEd, Inc. does not gather or store any user information

 

• Firewall Issues

  • Firewalls must be configured to accept the following Authorware web file extensions:
  • .aam
  • .aas
  • .aab

 

CyberEd® Life Science, Physical Science & Earth Science Online FAQs:

• Download the Flash Web Player

If you are experiencing difficulty downloading the Authorware Web Player, it may be due to slow internet connection (i.e., dial-up modem). 


• System Requirements


Internet Connection:

• DSL, Broadband or similar recommended

Windows 98:

• Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 4.7, Netscape 7.x and above

Windows Me:

• Microsoft Internet Explorer 5.5, Firefox 1.x, Mozilla 1.x, Netscape 4.7, Netscape 7.x and above

Windows 2000:

• Microsoft Internet Explorer 5.x, Firefox 1.x, Mozilla 1.x, Netscape 4.7, Netscape 7.x and above

Windows XP:

• Microsoft Internet Explorer 6.0, Firefox 1.x, Mozilla 1.x, Netscape 7.x and above

Windows 2003
Server:

• Microsoft Internet Explorer 6.0, Firefox 1.x, Mozilla 1.x, Netscape 7.x and above

Mac OS X 10.1.x
and above

• Microsoft Internet Explorer 5.2, Firefox 1.x, Mozilla 1.x, Netscape 7.x and above, Opera 6, or Safari 1.x and above (Mac OS X 10.2.x only)

 
Copyright 1995-2006 CyberEd, Inc. All rights reserved.
This website is optimized for Internet Explorer.
Terms of Use   •   Privacy Statement
Copyright © 1995-2006